Great Clips excels in family-friendly service
Seventeen years ago, John Destefanis opened Great Clips of Cahaba Heights — the first Great Clips opened in Alabama. Now, there are more than 40.
“We are a family-friendly salon — no appointment necessary,” he said. “Many families have been coming for years and we have literally watched children grow from toddlers to high school.”
Great Clips has been voted “Best Children’s Salon” many times in Parent magazine, Destefanis said, and their return rates for adults are extraordinarily high for the industry.
“Seeing teens drive up for a haircut and remembering that these same teens came with their parents 10 to 15 years ago is neat,” he said.
Great Clips offers the lowest prices in the area of any chain — $14 for adults and $11 for children and seniors. Great Clips’ stylists average over 10 years of experience and routinely go for additional training, Destefanis said. Online check-in is offered and services are 100 percent guaranteed for satisfaction.
“We are here for [customers] and we will do everything we can to make them happy,” Destefanis said. “I hope to be here and continue growing for another 17 years.”
Cahaba Heights is an ideal location for the business, he said.
“Cahaba Heights is the perfect location for a family service because of the stable community and their willingness to support business that gives back to the community,” Destefanis said. “I have been involved with churches, schools and numerous sports teams over the years.”
Destefanis and his staff know most customers by first name, as well as their family.
“Seeing the same customers and families is rewarding, and I got to know many of them over the years,” he said. “Teasing the teens when I show them their team picture on the wall from 10 years ago always gets a laugh.”
Great Clips, 3175 Green Valley Road, is open Monday-Friday 9 a.m. to 9 p.m., Saturday 9 a.m. to 6 p.m. and Sunday 11 a.m. to 5 p.m. Call 969-1140 for more information.
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